Phil Wainewright: “So here is a selection of news stories culled from the past few months that allow us to objectively evaluate what happens when users ‘have total control over things like privacy and security’… […] Would any of those laptop thefts made the headlines had the data been stored in Google Apps? No, of course not, because the data would have remained inaccessible on Google’s servers.”

Great points. A little closer to home, how many times have you taken a call from an anguished family member who has just lost their data but who hasn’t heeded your advice to back up said data periodically? While we’re at it, how many times have you not heeded your own advice on the same subject? Could the SaaS providers possibly do any worse than we’ve been doing here? Granted, there needs to be a culture change, one that needs to happen on both sides of the transaction, to make this work. But it will eventually happen, because it Just Makes Sense.