What companies could learn about PR from open source

Joe Brockmeier: “But, what’s really interesting about this list of Thomas’ complaints with Ubuntu is that he actually works for Canonical, the company that sponsors Ubuntu, and has posted the piece with Mark Shuttleworth’s blessing.”

I was pretty critical of Ubuntu the other day, so to show I’m a fair guy, I wanted to share this too. I actually read the piece yesterday and almost fell out of my chair when I got to the end part about the guy being a Canonical employee. Very enlightened–and very smart too.